Privacy Policy

Gestione Alberghiera Italiana Srl ("we", "us", "our") is committed to protecting the privacy and personal data of users accessing our online platform and software services. This policy outlines how we collect, use, store, and safeguard your information in compliance with the GDPR and applicable Italian laws.

Information We Collect

We collect information necessary to provide and improve our hotel management software, reservation system integration, and related services:

• Personal identification data (name, business contact details)
• Usage data related to software and platform interaction
• Technical data like IP addresses and device information
• Communication records for support and service purposes

Use of Your Information

Your data is used solely for the following purposes:

• Provision, maintenance, and improvement of our hotel management and booking software
• Customer support and communication
• Compliance with legal obligations and dispute resolution

Data Sharing and Disclosure

We do not sell your personal data. We may share data with trusted service providers only to support our service delivery and under strict confidentiality agreements. Legal disclosures may occur when required by law.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to request access to your data, correction, deletion, restriction of processing, data portability, and to object to processing under GDPR. To exercise your rights, please contact us at the address below.

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes stated or to comply with legal obligations.

Contact Information

For any questions or requests concerning your personal data, please contact:

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or our practices. Continued use of our services after updates implies acceptance of the revised policy.